How to cancel a receive order?

When a Receive order has the wrong account or warehouse assigned, or when it was received with inventory different from what was supposed to be received, this order can be canceled to avoid discrepancies between the physical inventory in the warehouse and what is registered in the system.

Related articles:

• Management of a Receive order

Criteria for canceling a Receive order:

• The user must have access to the account and warehouse assigned to the order that will be canceled.
• The user must have the specific permission Cancel enabled in the Receive orders section.

Steps to cancel a Receive order:

1. From the main menu, go to the Receive orders.
2. In the Receive order column, type the ID of the order you want to cancel.
3. In the Edit column, click the button.
4. Click the Cancel order button, this will show you a new dialog.
5. Enter the reason why the order is being canceled and click Cancel order.
6. When the order has been canceled successfully, the following message will be displayed and the order's status will change to Canceled.
7. In case the order could not be canceled due to an error, you can consult the following article to identify the conditions that the order's inventory must meet.