Tutorial: How to Configure Webhooks in Stock & Trace

Webhooks in Stock & Trace allow communicating information to another system when operational users perform some specific actions:

• Receive order received: When a specific Receive order is received.
• Shipping order shipped: When a specific Shipping order is shipped.
• Location change: When inventory has been transferred between warehouses.

This article covers the following topics:

• Create a new webhook
• Edit a webhook
• Disable a webhook

Other related articles:

• Guide to Activating Specific Webhooks
• Explanation of Transactions in Stock & & Trace.
• Guide to Managing Webhooks in the External System for Stock & Trace

Create a new webhook

Essential criteria:

• The external integrations and webhooks module must be enabled in your contracted plan (request it from the S&T team).
• The user must have super administrator access.

Steps to create a new webhook:

1. From the Setup menu, go to the System and then to the Webhooks option.
2. Click the Create webhook button.
3. In Name, indicate the name of the platform to connect to and what action will be performed.
   • Example: SAP: Transfers between warehouses.
4. Check the Enabled box.
5. Enter the URL to which Stock & Trace will communicate the information.
6. In Description, indicate the purpose of this new connection in S&T.
7. (optional) Check the Can dry run box. (Complementary reading)
8. In the events section, enable the type of outbound message to activate.
   • Related article Guide to Activating Specific Webhooks
9. (Optional) In HTTP headers, indicate the headers that the external system requires to be communicated.
   • Example: Authorization: XXXX.
10. Press Save.
11. With the above, a new field will be enabled with the Shared Secret.
12. Copy the generated Shared Secret and share it with the technical team of the external system to be connected.

Edit a webhook

To stop the communication of information from Stock & Trace to a specific system, you can disable the corresponding webhook.

Essential criteria:

• The user must have super administrator access.

Steps to edit a webhook:

1. From the Setup menu, go to the System and then to the Webhooks option.
2. Find the webhook you want to edit.
   
3. Click the button.
4. Edit the necessary webhook information.
5. Press Save.

Disable a webhook

To stop the communication of information from Stock & Trace to a specific system, you can disable the corresponding webhook.

Essential criteria:

• The user must have super administrator access.

Steps to disable a webhook:

1. From the Setup menu, go to the System and then to the Webhooks option.
2. Find the webhook you want to disable.
3. Click the button.
4. Uncheck the Enabled box.
   
5. Press Save.